Facebook’s answer, as of April 2014, was to grandfather Messenger in as a replacement to the traditional Facebook private messaging function on mobile phones, pushing users to download Messenger.
The result is that a lot of people have Messenger on their phones: somewhere around a billion, in fact.
Bots are new platforms for developers, they are an interface for users, they represents a whole range of innovative products and they are also a new channel for brands and enterprises to interact with consumers. Although the concept of bots has been around since the 1960s in various forms, it did not really come to exist in the public consciousness until just recently. In essence, it’s about using human language, our speech or words to interact with systems, and that the systems themselves learn from our language, behaviour and input.
It was made (in)famous by You can view bots from at least four different perspectives; as an operating system (a new platform), as an interface (compared to web and apps), as a product (the user and consumer perspective) or as a channel (the enterprise and advertiser perspective, wanting to reach consumers). Bots are closely linked to Artificial Intelligence (AI), as they both process natural language, while also continuously learning from the data to handle our commands better. Big tech companies are now increasingly opening up their platforms for external developers.
Facebook messenger is used by 900 million people, compared to KIK’s 275 million users.
This leads us to the next perspective, that bots will offer users new ways to interact and new interfaces.
The bot presents the results as a gallery of clickable sliders, which take the user directly to the job listing.
Please suggest a post (even your own) to add to our collective insight.
If you haven’t already noticed, bots are on the rise and we take a look at what they are and what they mean. You might want to digest that word for a little while.
This rapid confluence of interest and opportunity is the reason why big companies like Barclays are taking risks and developing chatbots for their overseas audiences.
While Siti is simplistic, it’s a useful minimum viable product for the type of innovations–grounded in local tech usage patterns and easy to design and update–that will likely dominate the nexus of technology and international development during the coming years.
When I first heard that Facebook Messenger was introducing chatbots, I immediately thought back to junior high summers.